Privacy Policy

 

What types of information we collect:

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

 

How we collect data:

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address telephone number and email address. Your personal information will be used for the specific reasons stated above only.

 

Why we collect such data:

We collect such Non-personal and Personal Information for the following purposes:

  1. To provide and operate the Services;

  2. To provide our Users with ongoing customer assistance and technical support;

  3. To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

  4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

  5. To comply with any applicable laws and regulations.


 

How we use, store, share or disclose information:

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.


 

We share information including your name, address, telephone number and email address with our suppliers in order to fulfil and deliver orders.


 

How we communicate with our site visitors:

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.


 

Use of cookies:

We share Cookies are small pieces of data stored on a site visitors browser, usually used to keep track of their movements and actions on a site. Cookies are implemented in every site built by Wix. Click here to view which cookies are stored on visitors computers.


 

How you can withdraw your consent:

If you don’t want us to process your data anymore, please contact us at [barkhillpetservices@gmail.com] or send us mail to: [Bark Hill Pet Services, c/o De Beers Garden Centre, Worcester Road, Kidderminster DY11 7SB].


 

Privacy Policy Updates:

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 


 

Questions and your personal information:

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at [barkhillpetservices@gmail.com] or send us mail to: [Bark Hill Pet Services, c/o De Beers Garden Centre, Worcester Road, Kidderminster DY11 7SB].

© 2015 Bark Hill pet services

De Beers Garden Centre

Worcester Road

Kidderminster

DY11 7SB

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